Terms & Conditions

Terms & Conditions

Last Updated: June 18, 2026

Welcome to the website of Matthew Richards, Preplanning Expert (“Company,” “we,” “our,” or “us”). By accessing this website, submitting a form, scheduling a consultation, or using our services, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree, please do not use this website or our services.

1. Services Provided

This website provides information about funeral preplanning, cremation preplanning, educational resources, and related consultation services.

Information on this website is for general informational purposes only and does not constitute legal, financial, insurance, tax, or professional advice. Product availability, pricing, and plan details may vary by provider, location, and written agreement.

2. No Guarantee of Results

We make reasonable efforts to provide accurate and helpful information, but we do not guarantee that all information is complete, current, or applicable to your specific situation.

No information on this website creates a contractual relationship unless a formal written agreement is executed between you and the applicable provider.

3. SMS Messaging Terms

By providing your mobile phone number and giving consent through our website forms, calendar forms, or other documented opt-in methods, you agree to receive text messages from Matthew Richards, Preplanning Expert.

Messages may include Free Guide delivery, appointment confirmations, appointment reminders, consultation follow-up, customer service communications, educational preplanning information, service updates, and promotional messages, depending on the consent you provide.

Message frequency may vary. Message and data rates may apply.

You can cancel the SMS service at any time. Reply STOP to any text message from us to unsubscribe. After you reply STOP, we may send one final SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP or contact us at:

Email: [email protected]

Consent to receive SMS messages is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

4. SMS Consent and Privacy

Your SMS consent information is used only for communications related to Matthew Richards, Preplanning Expert.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For more information about how we collect, use, and protect your information, please review our Privacy Policy.

5. User Responsibilities

You agree to provide accurate and complete information when submitting forms, scheduling appointments, or communicating with us.

You agree not to use this website for unlawful purposes, submit false or misleading information, interfere with website security, or attempt unauthorized access to our systems.

6. Intellectual Property

All website content, including text, graphics, logos, images, page layouts, and other materials, is owned by or licensed to Matthew Richards, Preplanning Expert, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or republish website content without prior written permission.

7. Third-Party Services

We may use third-party service providers for website hosting, scheduling, customer relationship management, messaging, analytics, payment processing, and related business operations.

Your use of third-party tools or platforms may also be subject to their own terms and privacy policies.

8. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, or fully accurate at all times.

9. Limitation of Liability

To the fullest extent permitted by law, Matthew Richards, Preplanning Expert shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website, forms, communications, consultations, or related services.

10. Governing Law

These Terms shall be governed by the laws of the State of Utah, without regard to conflict of law principles.

Any legal action related to these Terms shall be brought in the state or federal courts located in Utah County, Utah.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of this website after updates are posted means you accept the updated Terms.

12. Contact Information

Matthew Richards, Preplanning Expert
Email: [email protected]